Bridging the Gap Interpreting offers cultural awareness training, coaching, and consulting.
We bridge the gap between what is communicated and what is understood.
The attorney’s frustration grew by the moment. John would not cooperate and answer his questions! Instead of giving direct answers, he kept trying to explain his side of the story. The dialogue grew heated, and ultimately ended without resolution.
John was an LEP (Limited English Person). The attorney thought the problem was with his education, mental state, or lack of cooperation. The real culprit, however, was cultural misunderstanding. After the hearing, we explained that some cultures’ communication styles revolve around storytelling. People from these cultures feel strongly that they must tell their story in detail, whether relevant or not, because the whole story matters to them.
The attorney had interpreted the situation through his own cultural lens. Understanding that John was responding with his own cultural style of communication might have made the exchange much more successful.
Stories Like This Happen Every Day
Cultural misunderstandings create barriers, cause breakdowns in communication, and worst of all, lead to judgement and hostility. The need for cultural training and intervention is crucial to prevent misunderstandings, especially in a world more global than ever.
We’re committed to helping people move from isolation to connection, from misunderstanding to harmony, from uncertainty to confidence, and from misjudgment to respect. Our services do that by bridging cultural barriers that stand between people. We provide expert advice on cultural matters affecting individuals, groups, and entire organizations.
Our Cultural Awareness Services Will:
Our cross-cultural training equips people with the knowledge and skills needed to communicate effectively and behave appropriately in specific cultural contexts and relationships.
Unlike the popular one-size-fits-all approach, we seek to provide tailored training that considers the context and specific needs and goals of each client. Small to mid-sized group training sessions allow individuals to gain both general cultural awareness knowledge and cultural understanding specific to their situations. Our training can be set up for entire companies, segments of employees, or across multiple organizations.
Our cross-cultural coaching is an ongoing, individual relationship designed to help business leaders become more culturally competent to lead their teams.
Our coaching process has three goals: First, that leaders become more aware of their own cultural prejudices, expectations, perspectives, and leadership styles. Second, that they gain a better understanding of the cultural prejudices, expectations, perspectives, and work styles of their employees or clients. Third, that they become adept at wearing different cultural “lenses” in order to more effectively lead and communicate with their teams.
Our cross-cultural consulting focuses on offering targeted, practical advice in an individual or small group setting for your company or organization. We offer consulting on an ongoing or as-needed basis.
We can help troubleshoot a specific problem or mediate the resolution of a conflict arising from cultural misunderstanding. We can provide advice and solutions for the improvement of ongoing working relationships. We can also help your team become better equipped to deal with cultural barriers and problems you consistently encounter and navigate new challenges successfully.
Why Bridging the Gap for Cultural Awareness Services?
Our founders come from multicultural backgrounds and understand the challenges personally
We offer services that are uniquely tailored to your company and needs
We provide one-on-one coaching and group problem solving/conflict resolution
We are passionate about people, cultures, and bringing people together
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